Often Realtors end up relying on the one point of contact. This often is the negotiator assigned to the file. The agent calls, leaves a message and waits. I believe in an all out communication assault to get my file to the top of the pile. How:
First remember the 3 methods of modern communication:
- phone
- fax
Know your cast of characters:
- Negotiator
- Loss mitigation representatives
- Short Sale dept representatives
- Negotiator's supervisor
- Customer service
- Local law firm handling the sheriff sale.
All of these people have information that is helpful to your cause and all of them can carry information to the right sources if needed.
a. They can email your negotiator.
b. They can move your file along.
c. They can read you the notes on the file.
d. They can tell you how much the BPO came in at.
e. They can tell you if the BPO came in or if it was even ordered yet.
f. They can tell you where the file is in the process.
g. They can tell when the sheriff sale is.
h. They can postpone the sheriff sale.
Remember, "Idle hands, our the Devil's tools." Keep the file moving and an unwatched Short Sale will be a dead Short Sale.
Talk to you tomorrow.
Need more information, call me !
Mike Sher,
(248) 548-9100 x127
CDPE (Certified Distress Property Expert)
MCAR, Short Sale Trainer
Max Brook and Real Estate One Short Sale Specialist.
The Mike Realtor Team Blog - Metro Detroit/Oakland County
Servicing in Southeast Oakland County, Auburn Hills, Birmingham, Bloomfield, Berkley, Beverly Hills, Canton, Clawson, Farmington Hills, Ferndale, Huntington Woods, Northville, Novi, Pleasant Ridge, Plymouth, Royal Oak, Rochester Hills, West Bloomfield, Troy, etc. We worked with: Bank of America, Country Wide, HSBC, EverHome, Litton, GMAC, Chase, Wells Fargo, Flagstar, Fifth Third, Charter One, Comerica, Am Trust, US Bank, National City
But, We Can Help!
This is a competitive real estate market. If you have to sell and can not, perhaps it is time to look at a Short Sale. The Mike Realtor Team has performed dozens of Short Sales for professionals who have lost their job, income has declined, medical problems, relocation, retirement, divorce, loss of spouse, unable to make ends meet, or other reasons not listed.
You are right. It takes a pro-active agent who does not stop with one phone call in order to get a short sale approved.
Mike,
This is good!
I like to start at the top, if the bank is local go to the Chairman of the Board, if not go to the local President or VP! Go as soon as you've submitted the file, if you wait you're just complaining. Going to the top at the beginning "Sir, I've got a time sensitive offer how can I expedite it?" Asking for help rather than complaining gets you much farther.
Bill
Bill,
That is a good idea.
Thanks for the comment.
Mike
Mike, this is great information - keep it coming - it all seems to change with each short sale.
Mike,
that is good info. I try to get with the processor handling the trustees sale, they usually can tell me - even when the lender can't, when the sale is, and they are the ones that will postpone it for you.